Long Day

It's going to be a long day when the conversation goes like this:

GTG> OK, your new password starts with a capital "B".
User> A capital "B"?
GTG> Yes, a capital "B", like in "Bob".
User> Capital "B"? Like in "Bob"?
GTG> Yes. Capital "B".
User> Uh.
GTG> Yes?
User> That's the one with the two loops right?

Needless to say, the rest of the day was uphill.