Admin Rights

When you purchase a new computer, one of the first things that must be done is to choose an Administrator password. Nine times out of ten though, most people just press Enter and go on their merry way. It becomes a real pain when you try to install software on the machine when you realize that you don't have admin rights to the PC. You'll get an "Access Denied" message.

So an email comes in from a user trying to install some software and gets the dreaded "Access Denied" message. I ask if she has admin rights and I get this reply:

What do you mean by administravtive rights? I bought the computer from a pawn shop.

Oh! Now that changes everything. Just to be safe, I ask if she has any virus protection for her PC. The reply?

How do I check for that?

Needless to say, it goes down hill from there...