When you have been in tech support as long as I have you learn to "read between the lines" when a user sends out an email.
For instance, this email message came in the other day:
From: UserNow your fresh out of grade school tech would read that an not be able to determine that the user's child ran through the kitchen, tripped on the power cord and snapped the end of the power cord off. It's as clear as day in this powerful plea for help.
To: Grumpy Tech Guy
Subject: Computer
My computer is broke!!
Call me please.
Yep. That's why they pay me the big bucks. Not that I make any more money than most techs. The Payroll Department just uses the photocopier to enlarge my checks by 50%.
1 comment:
I think my teachers do that photocopier trick for my classes' grades too.
Post a Comment