Read Much?

A global email goes out to everyone about our new VPN. It's a simple email with simple instructions.

From: Administrator
To: Everyone
Subject: New VPN - Do Not Delete these instructions

1) Go to VPN website
2) Enter your username (first initial, last name)
3) Enter your password (the same one you use for the network)

Now let's play a game based on the email with the 3-step instructions above.

Question #1 - For grins, let's say your name was John Smith. What would your username be?
Answer #1 - JSmith
Good.

Question #2 - If your name was Brady McFee, What would your username be?
Answer #2 - BMcFee
Wow! You're pretty good at this.

Let see how you handle a trickier question:
Question #3 - If your name is Jimmy Joe Johnson and your old VPN password was "peanuts", How would you log into the new VPN?

If you answered "Go to the VPN website and type in 'JJohnson' in the username field and put in your network password." then you must be some kind of moron.
I mean, clearly what you should do is delete the email with the instructions, ask a co-worker to forward you the email with the instructions, go to the website, type "Jimmy Joe Johnson" in the username field and type "peanuts" into the password field, call for tech support and get miffed when they tell you to type 'JJohnson' and your network password.

Now I'm not saying that to be mean. But it's kind of scary that the email went out to a bunch of people and we have been getting an unusually large number of calls with that exact scenario. What's the point of having an email account if you're not going to read the emails in it?